Our cancellation policy applies to all customers. Please review the policy information, fine print, and other rules located on your voucher. In addition, please be on time for your appointment. If you are late, you will receive the amount remaining on your scheduled session. A notice of cancellation is expected 24 hours in advance. If you provide less than 24 hours' notice or are a "no-call, no-show", you will be responsible for a fee of $25.00.
Groupon Clients: Any violation of the cancellation policy will result in being assessed a fee of $25.00 (see instructions on voucher).
Living Social Clients: Any violation of the cancellation policy will result in the forfeiture of your Living Social voucher (see instructions on vouchers).
Google Clients: A 24-hour cancellation policy applies. The failure to comply forfeits the promotional value of your offer (see instructions on voucher).
AAA/Member Deals Clients: A 24-hour cancellation notice is required or a $25.00 fee may apply (see fine print on voucher).
BES Natural Solutions is located at 1120 N. Charles Street on the 4th floor. When you come to the building, locate the call box on the left and press *15 and the "phone receiver" button. You will be buzzed into the building. Please meet your therapist at the elevator on the first floor where you will be escorted to our suite. Please note the restrooms are located in the hallway next to our suite. If you are a new client, please complete the Intake Form. Your therapist will welcome you shortly thereafter. When you arrive for your appointment, please note that another session may be in progress.